Appointments

Cancellation Policy

Cancellations Policy

Cancellation & Non-Attendance Policy

Cancellation / No Show Policy for Appointments

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book.If an appointment is not cancelled at least 24 hours in advance you may be invoiced for 50% of the treatment cost (that you missed) and/or asked to pay for the next treatment in advance.

We understand that delays can happen however we must try to keep the other patients and clinician on time. If a patient arrives 15 minutes past their scheduled time we will have to reschedule the appointment and subsequently this would be deemed as a non-attendance.

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What People Say

Testimonials

I don't normally write reviews for anything but felt this was very well deserved! I can not recommend this enough, truly professional, excellent treatment. Will be recommending to everyone! Thanks

Kerry Redgewell JonesAccounts Manager

Darren is one of the few I would recommend in this field, he is very knowledgeable and professional! He has made a huge improvement with my upper cross syndromeand my adductor pain in just 3 sessions! For the first time in years I can squat and deadlift without pain at all!!

Ben MorrisNutritionist

Excellent attention to detail throughout my treatment. Extremely knowledgeable and professional would definitely recommend,thanks

Julia GrierLecturer

An outstanding service and facility. Been to see Darren a few times now with various issues, always greeted with and smile and warm welcome. Very knowledgeable about the body and gives realistic targets for your recovery. Would highly recommend.

Stanley MeltonRetired

Once again this man does not disappoint. Recommend anyone with any pains or injuries to see Darren Smith. I feel like a new man.

Charlie SaddMassage Therapist

Was told by a friend at my local hockey club to visit Darren at The Werx Clinic as I was suffering from back problems. Brilliant very professional and sorted my back out a treat. Would have no problems recommending this company in the future.

Tom WhitwoodBusiness Owner
3

Qualified Specialists

5766

Satisfied Customers

42

Services

24

Years of Experience

Pricing

Relapsed
Patient

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofacial Release

From £55.00

book now

Initial
Consultation

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofascial Release

From £60.00

book now

Follow Up
Treatments

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofascial Release

From £55.00

book now

Structural
Manipulations

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofascial Release

From £35.00

book now
Qualified Specialists

We have highly qualified & experienced specialists to help you recover & relax.

Convenient Location

Located in the heart of Sprowston near to the city with plenty of free parking.

Relaxing Music

Music creates a subtle atmosphere of relaxation at The Werx Clinic.

Payment Options

We accept either cash or card (visa, mastercard, electron, etc) payments.

Flexible Schedule

Visit our clinic during clinical and out of hours times for appointments.

GET IN TOUCH

If you have any enquiries then it is best to email us.

Emailing allows us to keep everything organised in one place, respond more effectively, as well as keeping costs down, stopping us passing those costs on to our customers and make sure your enquiry is handled promptly:

Book Online
66 Blenheim Road, Sprowston
Norwich, Norfolk NR7 8AJ
hello@werx.group